ITIL4 - HvIT

S.NoDescription
1
Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
Understand the following key terms
Understand when the transformation to high-velocity IT is desirable and feasible
Understand the five objectives associated with digital products to achieve
2
Understand the digital product lifecycle in terms of the ITIL ‘operating model’
Understand how high-velocity IT relates to
3
Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT
Understand the following principles, models and concepts
4
Know how to contribute to achieving value with digital products
Know how the service provider ensures valuable investments are achieved
Know how to use the following practices to contribute to achieving valuable investments
Know how the service provider ensures fast development is achieved
Know how to use the following practices to contribute to achieving fast development
Know how the service provider ensures resilient operations are achieved
Know how to use the following practices to contribute to achieving resilient operations
Know how the service provider ensures co-created value is achieved
Know how to use the following practices to contribute to achieving co-created value with the service consumer
Know how the service provider ensures assured conformance is achieved
Know how to use the following practices to contribute to achieving assured conformance