Conflict Management Workshop and Training

How to manage conflicts?

An immersive, activity and case study based learning experience on
Conflict Management

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Contextual Learning Programs

300+ Programs designed and delivered by seasoned consultants & trainers

Immersive Learning Experience

Hands-on modules with use cases, gamification & simulation exercises

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10000+ People trained and coached by hands-on consultants

Benzne is an award winning agile & leadership consulting and training company. Our time bound, business context driven, framework agnostic focus in driving turnkey agile transformation journeys differentiates us from other agile consulting and training companies.

Workshop Introduction

This workshop helps recognise various types of conflicts, modes of resolution and understand the strategies for dealing with conflicts in order to build stronger relationships and improve performance and productivity.

Training methodology

The course is a mix of concepts, exercises and activities to understand conflict management and resolution.

Key Learning Takeaway

Participants will become familiar with various types of conflicts, methods which can be used to deal with conflict. Concepts like abundance mindset model, criticism, cynicism will help you do better at conflict resolution, communication and teamwork.

We design and deliver contextual leadership learning programs for our clients to impact organizational culture and mindset.

  1. Participants 
  2. Familiarization with course material 
  3. Familiarization with the protocols & timings 
  4. Expectation setting and clarification
  1. A deeper understanding of conflict and its types 
  2. Conflict management styles and it’s aspects
  3. Dealing with difficult people
  4. Conflict resolution principles
  1.  Thomas Khilman conflict resolution model
  2.  Various  strategies for managing conflict 
  3. Tools to prevent conflict situations
  1. Active listening skills
  2.  Paraphrasing 
  3.  Powerful questions for conflict resolution 
  4.  Body language 
  1. Thinking win-win
  2. Abundance mentality
  3. Criticism
  4. Cynicism, reason, nip it in the bud and body language
  1. Summarizing Key Learning Takeaway
  2. Open Question and answer session
  3. Scenario based discussion

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Benzne as a consulting & training company helps organizations adopt a quick, time-bound, outcome-driven transformation journey marrying culture, mindset, process, tools, and hands-on implementation expertise.

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