Agentic AI for Non-Tech Professionals

Explore the world of Agentic AI in this hands-on workshop designed for non-tech professionals. Learn key frameworks, safety considerations, practical use cases, and strategies for trust, adoption, and customization.

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Hands-on modules with use cases, gamification & simulation exercises

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What is an Agentic AI for Non-Tech Professionals Workshop

This workshop introduces non-technical professionals to Agentic AI, focusing on how AI agents operate within the broader Generative AI landscape. Participants will explore agent frameworks, safety and ethical considerations, real-world use cases, and customization strategies. Through hands-on activities, they’ll gain practical experience and insights into building trust, ensuring responsible use, and effectively adopting Agentic AI in various business contexts.

Why Do Enterprises Need an Agentic AI for Non-Tech Professionals Workshop?

This workshop empowers teams to:

Helps non-technical teams understand and engage with emerging Agentic AI technologies
Bridges the communication gap between technical and non-technical stakeholders
Empowers business units to identify AI use cases and contribute to innovation
Increases awareness of AI safety, ethics, and human-in-the-loop responsibilities
Reduces resistance to AI adoption through trust-building and transparency
Enables informed decision-making on AI investments and integration
Fosters a culture of responsible AI use across departments
Enhances collaboration between business functions and AI teams
Accelerates digital transformation by upskilling professionals in practical AI concepts
Supports enterprise-wide readiness for future AI advancements and automation

Build Smarter Workflows. No Coding Required.

Ready to make AI work for you? Learn practical, no-code ways to drive intelligent automation in your business.

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Prerequisites for an Agentic AI for Non-Tech Professionals Workshop?

Prerequisites for an Agentic AI for Non-Tech Professionals Workshop:

What will you learn?

By the end of this hands-on Agentic AI for Non-Tech Professionals Workshop Program, you’ll

Gain a clear, non-technical understanding of AI agents and how they work
Explore agent frameworks and architectures with relevant use cases
Learn about safety, risks, and how humans remain in the loop
Discover practical use cases — from customer support to claims and risk automation
Build confidence to experiment and prototype using intuitive no-code platforms
Understand how to build trust and drive adoption of agentic AI in their organizations

Who Should Enroll?

This workshop is designed for non-technical professionals across financial services and insurance, including:

If you’re ready to unlock the potential of AI agents and become a driver of innovation in your organization—this workshop is for you!

Detailed Course Curriculum Outline

“Bridge the Gap: From Business Vision to AI Execution.”

Module 1: Introduction to GenAI Landscape

GenAI Landscape
Introduction to Agentic AI
Agentic AI use cases in finance and insurance sector
Anatomy of an AI Agent
Live Demo: A Customer Support Agent using a no-code platform

Module 2: Agent Frameworks & Architectures

Popular Agentic Frameworks like ReAct, LangChain Agents, AutoGPT
Understanding Tool Use by Agents(APIs, search, DB etc.)
Guided Walkthrough: Decision-Making Bot/ claims triaging

Module 3: Safety, Risks & Human-in-the-Loop

Risks and concerns in Agentic AI (Prompt injection, hallucinations, task looping, API misuse)
Human Oversight & Intervention (guardrails, approvals, fallback)
Governance & Audit in Finance/Insurance
Demo: Oversight in Action( UI-based tracing tools)

Module 4: Applied Use Cases & Customization

GenAI Agents for Risk Analysis
Fraud Detection Assistants

Module 5: Hands on Activity

Design Your Own Agent out of some templated use cases e.g. policy assistant, onboarding agent, report generator
Discussion & feedback

Module 6: Building Trust & Adoption

Managing stakeholder expectations – limitations of Agents
Change Management for AI Integration - Resistance, upskilling, regulatory assurance
Responsible AI in Financial Contexts - Privacy, audit trails, human oversight

Module 7: Capstone Activity

Risk-Reviewed Agent Blueprint

Turn Your Team into AI Change-Makers—Without Technical Barriers.

Discover how to automate customer support, claims, and more—without a single line of code.

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Duration & Mode

Duration

32 Hours (customizable for corporate needs)

Mode

Live Online / In-Person / Hybrid (as per corporate preference)

Hands-on Learning

Hands-on, Project-based learning

Why Choose Benzne Consulting?

Benzne is an award-winning agile consulting and training company. Our time-bound, business context-driven, framework-agnostic focus in driving turnkey transformation journeys differentiates us from other consulting and training companies.

Expertise Simplified

Benzne excels at translating complex AI concepts into practical,easy-to-understand

sessions tailored for non-technical professionals.

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Ethical AI design, bias detection & data privacy protocols

Hands-On, No-Code Learning

We prioritize interactive, no-code tools and real-world examples to ensure participants can

immediately apply their knowledge.

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Customized for your Atlassian environment

Industry Focus

Our workshops feature sector-relevant use cases, ensuring the learning experience is practical,

relatable, and immediately applicable across diverse business functions and industries.

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Experienced Facilitators

Led by seasoned trainers and AI practitioners skilled in engaging diverse audiences

and encouraging collaborative learning.

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Business Value Driven

Benzne emphasizes business outcomes over technical jargon, helping organizations bridge

the gap between innovation and practical implementation.

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Customizable Content

We tailor our content to align with your company’s goals, workflows,and digital maturity,

ensuring maximum impact.

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Our Trusted Clients

Unlock the Power of Agentic AI — No Tech Skills Needed!

Join our hands-on workshop and empower yourself to lead, innovate, and collaborate with AI confidently. Reserve your spot today and shape the future of your work!

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Instructor & Mentors of the program

From Curious to Confident: Non-Tech Pros Learning AI That Matters.- Consult Now

Don’t let AI feel out of reach—unlock practical skills to use AI agents in real business scenarios.

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Frequently Asked Questions About Addressing the Agentic AI for Non-Tech Professionals Workshop

1. What is Agentic AI, and how can non-tech professionals use it in the workplace?

Agentic AI refers to AI systems that can autonomously take action, make decisions, and complete tasks by following goals or instructions—beyond just generating text. Non-technical professionals can use Agentic AI to automate repetitive workflows, summarize reports, manage tasks, extract insights, and simulate decision-making. This workshop introduces user-friendly interfaces and use cases where Agentic AI acts like a “digital colleague,” helping streamline operations, improve decision-making, and boost productivity across departments such as HR, marketing, finance, and operations.

2. How is Agentic AI different from traditional GenAI and LLM tools, and why does it matter for business teams?

Traditional GenAI tools (like ChatGPT) are designed to respond to prompts. The user sets a context and prompt and the interaction is complete. For further engagement, a new context and prompt is populated. Agentic AI systems go further—they plan, reason, and act across multiple steps using tools like ReAct, AutoGPT, and LangChain agents. This matters for business teams because Agentic AI can automate multi-step tasks (e.g., creating reports from databases, drafting emails based on trends) without constant human input. The workshop shows how Agentic AI unlocks new efficiencies and decision workflows, making AI more useful for real business impact—not just content generation.

3. How does this Agentic AI workshop support strategic decision-making for business leaders?

This workshop helps business leaders understand and harness AI as a tool for data-driven decisions, scenario analysis, and workflow automation. Participants learn how to frame problems as AI tasks, evaluate risks, and use AI agents to simulate outcomes or generate business insights. Leaders walk away with actionable strategies on how to apply AI responsibly to strategic planning, operations, and innovation—enabling them to lead GenAI transformation confidently across functions without needing deep technical expertise.

4. Can I learn to use Agentic AI without programming skills or technical training?

Absolutely. The workshop is designed for non-technical users, using intuitive platforms and visual tools to demonstrate how Agentic AI works. Participants will build workflows using no-code interfaces and AI templates that do not require programming. You’ll explore how to create, test, and iterate on AI agents that support daily tasks like market research, content summarization, and cross-tool integration—enabling you to use AI practically without needing a background in data science or software development.

5. What practical AI skills can non-technical professionals gain from this interactive workshop?

Participants will gain hands-on experience designing AI agents, structuring prompts, managing AI workflows, and using tools like LangChain, Zapier, or other no-code AI platforms. You’ll learn how to automate business tasks, evaluate AI performance, and understand key GenAI principles such as task decomposition, tool use, and risk awareness. These skills are immediately transferable to real roles—increasing your productivity, supporting smarter decisions, and enabling AI-augmented workflows across domains like marketing, HR, operations, and knowledge management.

6. Does this Agentic AI workshop offer a recognized certification for non-tech professionals?

Certifications are outside the scope of this program. However, the knowledge and skill gain may be useful in getting the certifications. Optional follow-up sessions or office hours may also be provided to support teams in refining prompts on their real-world applications. These post-training resources help teams internalize techniques and stay current with evolving best practices in prompting. Additionally, we undertake consulting assignments to support enterprises in customizing and deploying generative AI solutions tailored to their specific business needs—ensuring sustained impact beyond the training.

7. Is this Agentic AI workshop suitable for non-technical executives and business leaders?

Yes. The workshop is built specifically for non-technical business leaders, executives, and functional heads who want to leverage GenAI but lack a coding background. It helps them explore AI’s business applications, evaluate opportunities and limitations, and lead AI adoption initiatives with clarity. Executives will understand how to align Agentic AI with KPIs, manage change, and make informed decisions about use cases, tooling, and investments. It is strategy-oriented and low on technical jargon—perfect for decision-makers.

8. What makes this Agentic AI workshop different from other AI programs for non-tech professionals?

Unlike generic GenAI programs that focus on content generation or theory, this workshop is hands-on, use-case driven, and tailored to enterprise scenarios. It goes beyond prompt writing to cover multi-step agent workflows, decision support, automation, and AI integration across business tools. With a focus on ROI, ethical considerations, and business strategy, equipping you to lead or participate meaningfully in AI transformation efforts.

9. What are the most useful Agentic AI use cases for non-tech professionals?

Use cases include automating repetitive tasks (e.g., drafting reports, summarizing meetings), business intelligence (e.g., extracting insights from data), customer support (e.g., chatbots that take actions), and project management (e.g., agents that coordinate meetings, track status). Professionals in HR, marketing, finance, and admin roles can benefit from agent workflows that integrate with CRMs, calendars, databases, or document repositories. The workshop demonstrates these practical applications with hands-on examples tailored to your function.

10. What is the ROI of attending this Agentic AI workshop for my team or company?

The ROI includes improved productivity through task automation, better decision-making from AI-generated insights, and faster prototyping of internal tools without reliance on technical teams. Teams can reduce manual effort, cut operational costs, and innovate faster. The workshop also builds in-house capability and awareness, reducing the need for external consultants. It empowers your team to confidently explore AI tools, improving both immediate impact and long-term digital transformation initiatives.

11. Will I get hands-on experience with real Agentic AI platforms during the workshop?

Yes. The workshop includes guided, hands-on sessions using real Agentic AI platforms and low-code/no-code tools like LangChain agents, AutoGPT interfaces, Zapier-based workflows, or pre-built LLM tools. You’ll walk through use-case setups from scratch—designing tasks, assigning goals to agents, and evaluating output. No coding is needed, and the activities are designed to be intuitive and applicable across different business functions, ensuring you leave with practical experience you can apply immediately.

12. Can managers without a coding background benefit from this Agentic AI workshop?

Absolutely. This workshop is tailored for managers who want to understand and apply AI without writing code. It teaches how to identify opportunities for AI automation, communicate effectively with tech teams, and manage AI-enabled projects. Managers learn to use visual interfaces, evaluate agent performance, and oversee AI implementations with strategic clarity. By demystifying AI and focusing on business impact, the workshop empowers non-technical leaders to become AI advocates within their organizations.