AI for JIRA & Confluence Workshop

This workshop will help you in mastering Atlassian Intelligence to automate tasks, enhance content, and streamline workflows—boosting team productivity and decision-making across JIRA and Confluence.

Talk to Expert Contact Us

Our Credentials

Contextual Learning Programs

300+ Programs designed and delivered by seasoned consultants & trainers

Immersive Learning Experience

Hands-on modules with use cases, gamification & simulation exercises

Driven by Practitioners

10000+ People trained and coached by hands-on consultants

What is the AI for JIRA & Confluence Workshop?

A hands-on corporate workshop to master Atlassian Intelligence features in JIRA & Confluence. Learn to create, automate, search, and manage smarter using GenAI capabilities.

This workshop trains teams to harness Atlassian Intelligence for automation, search, reporting, and request management. Participants learn practical prompt engineering, explore AI-driven features, and gain hands-on skills to boost productivity, collaboration, and efficiency across their Atlassian ecosystem.

Why Do Enterprises Need an AI for JIRA & Confluence Workshop?

This workshop empowers teams to:

Boost Productivity: Learn how to automate repetitive tasks and streamline workflows using Atlassian Intelligence features.
Create Smarter Content: Empower teams to generate, summarize, and improve documentation in seconds within Confluence.
Automate with Ease: Master AI-powered rule creation in JIRA and Confluence for faster task management and ticket resolution.
Smarter Decision-Making: Leverage AI-driven insights, prioritization, and summarization to reduce information overload and drive clarity.
Unlock Full Atlassian Potential: Explore advanced features like natural language search, AI-generated SQL queries, and request classification.
Improve Collaboration: Transform team interactions with AI-enhanced content, tone adjustments, and instant summarization of changes.
Accelerate Onboarding: Help new team members quickly adapt by using AI to navigate content, tickets, and workflows more effectively.
Future-Proof Teams: Equip your workforce with AI skills integrated directly into their day-to-day tools, ensuring relevance and agility.
Drive Measurable ROI: Save time, reduce manual effort, and enhance service delivery with AI-enhanced JIRA and Confluence processes.
Stay Competitive: Embrace innovation and stay ahead by embedding GenAI in your project and service management stack.

From Chaos to Clarity with AI Train With Us.

Boost decision-making, content quality, and team velocity using Atlassian's intelligent automation and natural language tools.

Talk to our AI Agile Consultant

Prerequisites for an AI for JIRA & Confluence Workshop?

To make the most of this workshop, participants should have:

What will you learn?

In this hands-on AI for JIRA & Confluence Workshop Program, you’ll learn

Who Should Enroll?

This workshop is ideal for Agile practitioners, project managers, JIRA/Confluence admins, business analysts, and enterprise teams managing projects or content. Anyone seeking practical ways to automate tasks, enhance collaboration, and leverage AI for faster insights and streamlined workflows in Atlassian tools will benefit significantly.

Detailed Course Curriculum Outline

“Turn Agility Into Action with AI”

Module 1: Introduction to Workshop

Participants Introduction
Protocols and Familiarity with tools and exercise

Module 2: Introduction to Atlassian Intelligence (Atlassian’s AI)

Why should we use it? Advantages
What is it & How does it work at its core?
Quiz

Module 3: Atlassian Intelligence features

Exploring Capabilities ->
- Generate content
- Transform content
- Summarize content
- Set up automations
- Search using natural language
- Generate SQL queries
- Suggest request types
A quick look at how to access it on JIRA/Confluence
Quiz

Module 4: Generate New content using Atlassian Intelligence

Write prompts to generate new content
Use-predefined prompts & features (Brainstorm, Find action items, Suggest a title)

Module 5: Enhance your content using Atlassian Intelligence

Improve writing by changing tone (professional, empathetic etc)
Reformatting (descriptions, translate etc)
Rewrite to make it content is concise and clear
Summarise changes in page, comments, smart links

Module 6: Search work items using natural language

Search & filter
Gain a better understanding of JQL using AI

Module 7: Create automation rules using AI

Understanding trigger & action
Learn to build rules using AI in confluence, JIRA, JSM

Module 8: Making request management efficient

AI request type and field suggestions
Triage & prioritise requests
Detect & respond to incidents (create PIR)

Module 9: Best Practices for writing AI Prompts

What is AI, Gen-AI, Prompt, Prompt Engineering
Role, Job, Context, Format, Tone, Examples, Source
Follow-ups -> Clarify, Expand, Refine, Validate

Workflows that Work Smarter

Enhance your Atlassian stack by embedding AI-driven insights, content generation, and automated rules into daily operations.

Book a Free Consultation

Duration & Mode

Duration

8 Hours (customizable for corporate needs)

Mode

Live Online / In-Person / Hybrid (as per corporate preference)

Hands-on Learning

Hands-on, Project based learning

Why Choose Benzne Consulting?

Benzne is an award winning agile consulting and training company. Our time bound, business context driven, framework agnostic focus in driving turnkey agile transformation journeys differentiates us from other agile consulting and training companies.

Expertise at the intersection of Agile and AI

We blend our deep Agile experience with cutting-edge GenAI tools to deliver impactful,

relevant training.

Less

Ethical AI design, bias detection & data privacy protocols

Practical, hands-on learning

Our workshops includes a mix of real-world simulations, use cases, and live demonstrations

tailored to your team’s context.

Less

Customized for your Atlassian environment

Benzne adapts the workshop content to align with your current JIRA/Confluence setup,

tools, and workflows.

Less

Prompt engineering and automation focus

Teams learn how to build AI-driven rules, search smarter, and generate content that

improves productivity.

Less

Business outcome-driven

The workshop is designed to reduce manual effort, improve flow, and support data-driven

decision-making across teams.

Less

Trusted by enterprise clients

At Benzne we are focused to be a trusted partner for our clients and build long-lasting, time tested relationships

so that we are known for our practical, outcome-oriented training and transformation journey programs.

Less

Our Trusted Clients

Train your workforce to leverage JIRA and Confluence AI tools for scalable automation and smarter collaboration.

Get a customized quote.

Get a Quote

Instructor & Mentors of the program

Stay competitive—Train your teams – Consult Now

Gain practical skills to implement and scale AI in your JIRA and Confluence environments for better outcomes.

Request a Free Consultation

Frequently Asked Questions About Addressing the AI for JIRA & Confluence Workshop

1. What is the AI for JIRA & Confluence Workshop and how does it benefit enterprise teams?

The workshop is meant for enterprise teams who are looking to make use of Atlassian Intelligence in their day to day activities. It teaches teams on how to use it for automating the tasks, enhancing collaboration, generating insights and streamlining the workflows. With this workshop, the participants may get hands-on practical skills to increase their productivity by automating regular manual work and integrating AI into their current JIRA and confluence processes to generate business impact.

2. Who should attend this workshop, what roles and teams will benefit most?

This workshop is ideal for anyone who uses JIRA and confluence in their teams like Agile coaches, scrum masters, Product owners, business analysts and admins. Especially for those who want to improve their efficiency, reporting and collaboration with AI in their day to day operations.

3. What key Atlassian Intelligence features are covered in this hands-on training?

Artificial intelligence comes with a wide range of features in JIRA like, summarisation of the ticket content, tone adjustments, smart filter search, automation rule creation , creating child tickets and giving sprint level insights. And Creating templates, surveys and content generation in confluence.

4. How can AI automate workflows and improve task management in JIRA?

It helps in creating automation rules, triaging requests, suggesting acceptance criteria, brainstorming ideas, suggesting child issues and searching using SQL. This reduces manual effort, speeds up processes, and helps teams maintain consistent task management practices in the ceremonies of agile.

5. How does AI enhance content creation, summarization, and collaboration in Confluence?

AI can help teams by creating new pages, improving the writing tone, summarising a large document, transforming content formats and quickly generating insights. This enables teams in faster content creation, better and crisp knowledge sharing and improves collaboration in confluence workspaces.

6. What are some practical use cases of GenAI in JIRA and Confluence covered in the workshop?

Workshop covers using AI for most of the day to day activities of an agile team like, summarising a ticket, using JIRA for brainstorming a user story, creation of acceptance criteria and child tickets, summarising daily stand up meeting notes, automating recurring tasks and generating sprint level insights.

7. Do I need prior AI knowledge or coding experience to join this workshop?

No!! you do not need to know AI or coding for this workshop. The workshop is designed for both technical and non technical people. It teaches the participants on how to use Atlassian intelligence with step by step guidance and hands on exercises to apply AI features in their Atlassian tools.

8. Can the workshop be tailored to our organization’s specific Atlassian setup and workflows?

Yes absolutely. Different companies use different tool sets. Most of Benzne’s workshops are customised as per the customer’s needs. This workshop will also be customised to your environment, tool configurations and workflows that will ensure learning is relevant to your systems and immediately put into action.

9. What are the learning outcomes and skills participants will gain from this workshop?

Writing effective AI prompts, generating and refining content like user story summary and description, searching with AI, Integrating AI into agile ceremonies through practical skills and creating reusable templates, summarising content in JIRA and confluence are the skills the participants will gain in this workshop.

10. What is the format, duration, and delivery mode of the workshop?

It is a live workshop delivered in person or virtually over 1-2 days. It combines theory, live demos and interactive exercises and hands on assignments to ensure an engaging, practical learning experience for teams.

11. What kind of business value or ROI can we expect from implementing AI in JIRA and Confluence?

Organizations can enable their teams with faster content creation, reducing their manual work and accurate insights and report generation. This aids enterprise in reducing time, cost and creating more responsive agile operations.

12. Why should enterprises choose Benzne Consulting for AI + Agile Atlassian enablement?

consulting and expertise with advanced AI usage, delivering practical, tailored training that transforms use of Atlassian tools. Our workshops are business focussed with a lot of practical examples, hands on and designed to drive measurable outcomes in productivity, collaboration and business agility.