AI for JIRA & Confluence Workshop

This workshop will help you in mastering Atlassian Intelligence to automate tasks, enhance content, and streamline workflows—boosting team productivity and decision-making across JIRA and Confluence.

Our Credentials

Contextual Learning Programs

Contextual Learning Programs

300+ Programs designed and delivered by seasoned consultants & trainers

Immersive Learning Experience (1)

Immersive Learning Experience

Hands-on modules with use cases, gamification & simulation exercises

Driven by Practitioners

Driven by Practitioners

10000+ People trained and coached by hands-on consultants

What is the AI for JIRA & Confluence Workshop?

A hands-on corporate workshop to master Atlassian Intelligence features in JIRA & Confluence. Learn to create, automate, search, and manage smarter using GenAI capabilities.

This workshop trains teams to harness Atlassian Intelligence for automation, search, reporting, and request management. Participants learn practical prompt engineering, explore AI-driven features, and gain hands-on skills to boost productivity, collaboration, and efficiency across their Atlassian ecosystem.

Why Do Enterprises Need an AI for JIRA & Confluence Workshop?

This workshop empowers teams to:

From Chaos to Clarity with AI Train With Us.

Boost decision-making, content quality, and team velocity using Atlassian's intelligent automation and natural language tools.

Prerequisites for an AI for JIRA & Confluence Workshop?

To make the most of this workshop, participants should have:

What will you learn?

In this hands-on AI for JIRA & Confluence Workshop Program, you’ll learn 

Who Should Enroll?

This workshop is ideal for Agile practitioners, project managers, JIRA/Confluence admins, business analysts, and enterprise teams managing projects or content. Anyone seeking practical ways to automate tasks, enhance collaboration, and leverage AI for faster insights and streamlined workflows in Atlassian tools will benefit significantly.

Detailed Course Curriculum Outline

“Turn Agility Into Action with AI”

  • Participants Introduction
  • Protocols and Familiarity with tools and exercise 
  • Why should we use it? Advantages 
  • What is it & How does it work at its core?
  • Quiz
  • Exploring Capabilities -> 
    • Generate content
    • Transform content
    • Summarize content
    • Set up automations
    • Search using natural language
    • Generate SQL queries
    • Suggest request types
  • A quick look at how to access it on JIRA/Confluence
  • Quiz
  • Write prompts to generate new content
  • Use-predefined prompts & features (Brainstorm, Find action items, Suggest a title)
  • Improve writing by changing tone (professional, empathetic etc)
  • Reformatting (descriptions, translate etc)
  • Rewrite to make it content is concise and clear
  • Summarise changes in page, comments, smart links
  • Search & filter
  • Gain a better understanding of JQL using AI
  • Understanding trigger & action
  • Learn to build rules using AI in confluence, JIRA,  JSM
  • AI request type and field suggestions
  • Triage & prioritise requests
  • Detect & respond to incidents (create PIR)
  • What is AI, Gen-AI, Prompt, Prompt Engineering
  • Role, Job, Context, Format, Tone, Examples, Source
  • Follow-ups -> Clarify, Expand, Refine, Validate

Workflows that Work Smarter

Enhance your Atlassian stack by embedding AI-driven insights, content generation, and automated rules into daily operations.

Duration & Mode

Duration

Duration

8 Hours (customizable for corporate needs)

mode

Mode

Live Online / In-Person / Hybrid (as per corporate preference)

Hands-on Learning

Hands-on Learning

Hands-on, Project based learning

Why Choose Benzne Consulting?

Benzne is an award winning agile consulting and training company. Our time bound, business context driven, framework agnostic focus in driving turnkey agile transformation journeys differentiates us from other agile consulting and training companies.

 

Advanced AI models and frameworks

Expertise at the intersection of Agile and AI

We blend our deep Agile experience with cutting-edge GenAI tools to deliver impactful,

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relevant training.

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Ethical AI design, bias detection & data privacy protocols

Practical, hands-on learning

Our workshops includes a mix of real-world simulations, use cases, and live demonstrations

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tailored to your team’s context.

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Customized for your Atlassian environment

Customized for your Atlassian environment


Benzne adapts the workshop content to align with your current JIRA/Confluence setup,

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tools, and workflows.

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Prompt engineering and automation focus

Prompt engineering and automation focus

Teams learn how to build AI-driven rules, search smarter, and generate content that

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improves productivity.

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Business outcome-driven

Business outcome-driven

The workshop is designed to reduce manual effort, improve flow, and support data-driven

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decision-making across teams.

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Trusted by enterprise clients

Trusted by enterprise clients

At Benzne we are focused to be a trusted partner for our clients and build long-lasting, time tested relationships

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so that we are known for our practical, outcome-oriented training and transformation journey programs.

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Our Trusted Clients

Train your workforce to leverage JIRA and Confluence AI tools for scalable automation and smarter collaboration.

Get a customized quote.

Instructor & Mentors of the program

Anuj Ojha | Agile corporate trainers Image

Anuj Ojha

Co-Founder and Head of Delivery

Anuj is a seasoned agile professional with over 17 years of IT industry experience, dedicated to Agile ways of working since 2009. He excels at establishing agile environments, training and coaching both IT and non-IT teams on lean-agile principles, facilitating agile practices, and mentoring individuals and teams in roles such as Portfolio Leaders, RTEs, Agile Coach, Product Owner and Scrum Master.

Anuj has trained 12000+ participants through 450+ workshops on Agile and its approaches like Scrum, Kanban, XP, Lean and Scaled Agile


Sujith Profile Pic

Sujith G

Agile Coach

Sujith G is an experienced agile consultant/practitioner and has been part of multiple turnkey agile transformations at team, product and program level. He has delivered more than 100 workshops and trained more than 2k+ individuals.

He has extensive experience in driving outcome driven Agile transformation in multiple organizations, coaching and implementing Scrum, Kanban, SAFe, Behavior driven Development and XP practices across 100+ teams in Product and service organizations across the globe. He also has extensive experience in setting up JIRA and Azure DevOps and is also an expert in setting up Agile Metrics at team, program and portfolio level with a special focus on leadership dashboards

Stay competitive—Train your teams – Consult Now

Gain practical skills to implement and scale AI in your JIRA and Confluence environments for better outcomes.

Frequently Asked Questions About Addressing the AI for JIRA & Confluence Workshop

The workshop is meant for enterprise teams who are looking to make use of Atlassian Intelligence in their day to day activities. It teaches teams on how to use it for automating the tasks, enhancing collaboration, generating insights and streamlining the workflows. With this workshop, the participants may get hands-on practical skills to increase their productivity by automating regular manual work and integrating AI into their current JIRA and confluence processes to generate business impact.

This workshop is ideal for anyone who uses JIRA and confluence in their teams like Agile coaches, scrum masters, Product owners, business analysts and admins. Especially for those who want to improve their efficiency, reporting and collaboration with AI in their day to day operations.

Artificial intelligence comes with a wide range of features in JIRA like, summarisation of the ticket content, tone adjustments, smart filter search, automation rule creation , creating child tickets and giving sprint level insights. And Creating templates, surveys and content generation in confluence.

 

It helps in creating automation rules, triaging requests, suggesting acceptance criteria, brainstorming ideas, suggesting child issues and searching using SQL. This reduces manual effort, speeds up processes, and helps teams maintain consistent task management practices in the ceremonies of agile.

 

AI can help teams by creating new pages, improving the writing tone, summarising a large document, transforming content formats and quickly generating insights. This enables teams in faster content creation, better and crisp knowledge sharing and improves collaboration in confluence workspaces.

Workshop covers using AI for most of the day to day activities of an agile team like, summarising a ticket, using JIRA for brainstorming a user story, creation of acceptance criteria and child tickets, summarising daily stand up meeting notes, automating recurring tasks and generating sprint level insights.

 

No!! you do not need to know AI or coding for this workshop. The workshop is designed for both technical and non technical people. It teaches the participants on how to use Atlassian intelligence with step by step guidance and hands on exercises to apply AI features in their Atlassian tools. 

Yes absolutely. Different companies use different tool sets. Most of Benzne’s workshops are customised as per the customer’s needs. This workshop will also be customised to your environment, tool configurations and workflows that will ensure learning is relevant to your systems and immediately put into action.

 

Writing effective AI prompts, generating and refining content like user story summary and description, searching with AI, Integrating AI into agile ceremonies through practical skills and creating reusable templates, summarising content in JIRA and confluence are the skills the participants will gain in this workshop.

 It is a live workshop delivered in person or virtually over 1-2 days. It combines theory, live demos and interactive exercises and hands on assignments to ensure an engaging, practical learning experience for teams.

 

Organizations can enable their teams with faster content creation, reducing their manual work and accurate insights and report generation. This aids enterprise in reducing time, cost and creating more responsive agile operations.

consulting and expertise with advanced AI usage, delivering practical, tailored training that transforms use of Atlassian tools. Our workshops are business focussed with a lot of practical examples, hands on and designed to drive measurable outcomes in productivity, collaboration and business agility.

Geographies We Serve